Making Appointments

coronavirus

Due to the current Coronavirus situation and the risk of the virus’ spread, the Practice has taken the decision to suspend face to face booking and implement a "triage" system.  If you need to book an appointment please contact the Practice on 01209 313313 where you will be put through to one of our receptionists.  You will be asked about the reason for your visit and will receive a telephone call from your doctor. 

We would be grateful if you could help us to help you by keeping phone calls to a minimum as the increased call volume hinders our doctors in phoning you.  Please do not visit the Practice unless a doctor has asked you to attend.

 
  • Do you have an URGENT problem?

We will see you or contact you on the same day, but this might not be with the person of your choice.

  • Want to see a specific doctor?

You can pre-book with that doctor, however it may be several days before that doctor is available.

  • Minor or self-limiting illness?

You will be directed to seek healthcare advice from other sources e.g. pharmacists, minor injury centres or online via NHS Choices.

  • Home visits

These are reserved for truly housebound and terminally ill patients.

Our GPs will have a set number of face-to-face and telephone appointments available each day.  Once full, calls will go to the duty team for triaging.