Our Online Services, available for patients aged 16 and over, allows you to book appointments, order repeat prescriptions, view your medical records online. The service is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

To register for online services visit The Waiting Room. You will then need to bring photo ID, and proof of address, to the surgery to compete this registration.

If you registered with The Waiting Room before 31 March 2017 you will be able to request an ‘upgrade’ to allow you to view your coded medical history and results.

To allow this increased access you will also need to reconfirm your identity in one of two ways:

  • Photo ID and proof of address, for example, a passport or driving licence and a bank statement or council tax statement.
  • If you do not have any ID and are well known to your surgery, a member of staff may be able to confirm your identity.

You can look at your records securely whenever you want, even from the comfort of your home, and find answers to questions you may have without ringing your doctor. In the future, you will be able to see even more with our online services. This will include information on illnesses and immunisations.