REPEAT PRESCRIPTIONS

The prescriptions desk is open from 9 am - 12.30 and from 2 – 5pm. Repeat prescriptions can be posted back to you if you provide a SAE or can be forwarded to a chemist of your choice.

All prescription requests must be made in writing using your repeat slip, letter, fax or online here via The Waiting Room

Please allow 2 clear working days for processing. Any queries regarding prescriptions can be accepted in person or by telephone between 11 am - 12 pm or 2 - 3pm.

The Practice offer EPS (electronic prescription service), which allow your prescriptions to be sent directly, securely to your nominated chemist.  For more information please enquire at your chosen pharmacy or our prescription desk at the practice.

To use these services you will need to be a registered user. If you would like to register, please contact the surgery reception by either phoning the main surgery or attending in person.

Please click on The Waiting Room icon below which once registered, will allow you access to all the online services available from your practice.

A new easier way to get your regular medications 
 

If you or someone you care for uses the same prescribed medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service.  This service allows you to go to your community pharmacy and collect your regular repeat medicine without having to order your medicine from either the surgery or pharmacy each time. 

Hopefully you will find this service more convenient as it should save you time and also make the surgery prescription process more efficient.

If you would like to use this service please contact our prescriptions department on 01209 313313 to see if you are suitable for the Electronic Repeat Dispensing (eRD).  If your prescribing doctor agrees that you could use eRD for your regular medicines, and you are willing to share information about your treatment with your community pharmacist, your GP or prescriber will then authorise a number of eRD prescriptions. This number (up to a maximum of 12) will be based on your circumstances and clinical need. The eRD prescriptions will then be available at your community pharmacy at regular intervals.  An additional benefit to the patient is prompts are built into the system when blood tests or BP checks are due.

If you have any questions regarding this service please contact Fiona Lee at Manor Surgery (normal working days - Tuesdays and Wednesdays.)